Policy-Driven Operations
Approvals, permissions, auto-rules.
Manage bookings, availability, approvals, restaurant, and OTAs — all in one real-time platform built for scale and control.
Availability
98%
Across 4 properties
Approvals
12 Pending
All policy compliant
Booking Timeline
Booking
Change
Approval
Execution
Audit
Operations Snapshot
Bookings, availability, services, and compliance live in a single, auditable fabric—so teams move faster without losing control.
Properties live
120+
city + resort mix
Uptime SLA
99.9%
self-healing sync
Audit entries/mo
240k
every change captured
Services unified
12
room, F&B, spa, more
External OTAs, corporate desks, walk-ins flow into one staged pipeline with approvals and idempotent writes.
Room and room-type states stay in sync with maintenance, overbooking buffers, and live reconciliation.
Dining, room service, spa, housekeeping, and requests share policies, audit, and payments.
Every exception has a rationale, approver, and before/after diff for finance and compliance.
Proof points
What breaks in reality
Razorstay pairs policy guardrails with a connected services stack, so every team shares the same source of truth.
What plugs into Razorstay
Start with bookings and availability, add policies, dining, and integrations when you need them—without replatforming.
Approvals, permissions, auto-rules.
Real-time, conflict-safe, auditable.
Restaurant, service requests, billing.
Open, scalable, safe sync.
Deep capabilities
Each module solves a messy operational gap—so bookings stay staged, availability stays defensible, and teams act with confidence.
Problem
Bookings arrive from OTAs, corporate desks, and walk-ins — but never live in one clean flow.
Capability
Benefit
Every reservation has a clean lifecycle and full history.
Problem
Inventory snapshots lag reality, triggering double-bookings and unpleasant surprises.
Capability
Benefit
What’s available right now — always accurate.
Problem
Policy exceptions happen in WhatsApp threads with zero trace or governance.
Capability
Benefit
Let routine work flow automatically. Step in only when needed.
Problem
Dining, room service, and service requests live in disconnected pads and paper trails.
Capability
Benefit
Guest experience and staff operations — finally connected.
Problem
External reservations land late and availability syncs fail silently.
Capability
Benefit
Integrate once. Scale without fear.
Problem
Invoices are stored, but reporting, tax audit readiness, and receivables intelligence are still manual.
Capability
Benefit
Audit-ready revenue, tax, and receivable insights — no recomputation, no drift.
Problem
Payments are recorded, but cash position, settlements, refunds, and anomalies stay opaque.
Capability
Benefit
Know what’s collected, what’s settling, and what’s at risk — in real time.
Why Razorstay
Choose Razorstay when you need guardrails, auditability, and service connectivity that legacy PMS add-ons can’t deliver.
Static workflows
Limited audit
Closed integrations
Booking-centric
Razorstay is not software you use. It’s a system you run your business on.
Security, Scale & Trust
Built for mistakes. Designed to recover.
Role-based access control
ChangeSets & audit logs
Retry-safe, idempotent actions
Multi-hotel architecture
Razorstay adapts to boutique operators, multi-property groups, and tech-driven brands that want policy-driven workflows without losing human hospitality.
Operate like a big brand with centralized control and modern guest touchpoints.
Share policies, keep local autonomy, and monitor every unit from one cockpit.
Coordinate rooms, dining, spa, and activities with one connected system.
Blend long-stay operations and hospitality-grade service without spreadsheets.
Launch fast, iterate faster, and scale without rebuilding your stack.
API-first architecture for plugging into CRMs, BI tools, and custom workflows.
Take the Next Step
No lock-in. Built to adapt to your operations.