All your hotel operations, finally in one platform.

Manage bookings, availability, approvals, restaurant, and OTAs — all in one real-time platform built for scale and control.

  • Unified booking & availability engine
  • Policy-driven approvals & audit trail
  • Open channel manager & integrations
Live Control RoomReal-time

Availability

98%

Across 4 properties

Approvals

12 Pending

All policy compliant

Booking Timeline

Booking

Change

Approval

Execution

Audit

Operations Snapshot

One control room, all signals aligned.

Bookings, availability, services, and compliance live in a single, auditable fabric—so teams move faster without losing control.

Properties live

120+

city + resort mix

Uptime SLA

99.9%

self-healing sync

Audit entries/mo

240k

every change captured

Services unified

12

room, F&B, spa, more

Bookings with guardrails

External OTAs, corporate desks, walk-ins flow into one staged pipeline with approvals and idempotent writes.

Availability you can prove

Room and room-type states stay in sync with maintenance, overbooking buffers, and live reconciliation.

Services on the same rail

Dining, room service, spa, housekeeping, and requests share policies, audit, and payments.

Proof-ready operations

Every exception has a rationale, approver, and before/after diff for finance and compliance.

Ready to see your operations in one pane?

Proof points

Operational rigor without slowing teams down.

Multi-property ready from day oneAPI-first and integration friendlyAudit-grade change history

What breaks in reality

Fragmented stacks create leakages and rework.

  • Bookings in one system, availability in another
  • OTA overbookings & sync delays
  • Manual approvals on WhatsApp
  • No clear audit of who changed what
  • Restaurant & stay operations disconnected

Razorstay pairs policy guardrails with a connected services stack, so every team shares the same source of truth.

What plugs into Razorstay

A modular stack you can turn on as you grow.

Start with bookings and availability, add policies, dining, and integrations when you need them—without replatforming.

Policy-Driven Operations

Approvals, permissions, auto-rules.

Booking & Availability Engine

Real-time, conflict-safe, auditable.

In-Stay Services

Restaurant, service requests, billing.

OTA & Channel Integrations

Open, scalable, safe sync.

Deep capabilities

Concrete workflows, not vague promises.

Each module solves a messy operational gap—so bookings stay staged, availability stays defensible, and teams act with confidence.

Booking & Stay Management

Smart Booking Lifecycle, End-to-End

Problem

Bookings arrive from OTAs, corporate desks, and walk-ins — but never live in one clean flow.

Capability

  • Unified booking from all sources
  • Group bookings & multi-guest stays
  • Change tracking with approval support

Benefit

Every reservation has a clean lifecycle and full history.

Availability Engine

Availability You Can Trust

Problem

Inventory snapshots lag reality, triggering double-bookings and unpleasant surprises.

Capability

  • Room-type & room-level tracking
  • Handles maintenance, stayovers, overbooking
  • Real-time snapshots across properties

Benefit

What’s available right now — always accurate.

Approvals & Audit Trail

Every Change Is Intentional

Problem

Policy exceptions happen in WhatsApp threads with zero trace or governance.

Capability

  • Policy-based approvals
  • Auto-approve low-risk actions
  • Manual approval for sensitive changes
  • Full before/after audit

Benefit

Let routine work flow automatically. Step in only when needed.

Restaurant & Services

Beyond the Front Desk

Problem

Dining, room service, and service requests live in disconnected pads and paper trails.

Capability

  • QR-based dining
  • Room service & service requests
  • Group dining & split bills

Benefit

Guest experience and staff operations — finally connected.

Channel Manager Integrations

Open, Reliable OTA Sync

Problem

External reservations land late and availability syncs fail silently.

Capability

  • Plug-in channel manager architecture
  • External reservation staging
  • Safe availability & booking sync

Benefit

Integrate once. Scale without fear.

Invoice Ledger Intelligence

Revenue & Tax Intelligence Engine

Problem

Invoices are stored, but reporting, tax audit readiness, and receivables intelligence are still manual.

Capability

  • Revenue by date, unit, category, and tax slab
  • GST/VAT audit mode with ledger-backed exports
  • Receivables aging, credit exposure, and invoice reconciliation

Benefit

Audit-ready revenue, tax, and receivable insights — no recomputation, no drift.

Payment Ledger Intelligence

Cash Flow & Settlement Engine

Problem

Payments are recorded, but cash position, settlements, refunds, and anomalies stay opaque.

Capability

  • Cash/bank/gateway reconciliation and night audit
  • Settlement tracking and refund analysis
  • Cash flow forecasting and fraud signals

Benefit

Know what’s collected, what’s settling, and what’s at risk — in real time.

Why Razorstay

When “just a PMS” isn’t enough.

Choose Razorstay when you need guardrails, auditability, and service connectivity that legacy PMS add-ons can’t deliver.

Legacy PMS
Razorstay
  • Static workflows

    Policy-driven operations

  • Limited audit

    Full change history & accountability

  • Closed integrations

    Open APIs and extensible modules

  • Booking-centric

    Operations-centric control room

Razorstay is not software you use. It’s a system you run your business on.

Security, Scale & Trust

Enterprise confidence without compromise.

Built for mistakes. Designed to recover.

Role-based access control

ChangeSets & audit logs

Retry-safe, idempotent actions

Multi-hotel architecture

Built for Every Modern Hospitality Team

Razorstay adapts to boutique operators, multi-property groups, and tech-driven brands that want policy-driven workflows without losing human hospitality.

  • Independent Hotels

    Independent Hotels

    Operate like a big brand with centralized control and modern guest touchpoints.

  • Hotel Chains

    Hotel Chains

    Share policies, keep local autonomy, and monitor every unit from one cockpit.

  • Resorts

    Resorts

    Coordinate rooms, dining, spa, and activities with one connected system.

  • Serviced Apartments

    Serviced Apartments

    Blend long-stay operations and hospitality-grade service without spreadsheets.

  • Hospitality Startups

    Hospitality Startups

    Launch fast, iterate faster, and scale without rebuilding your stack.

  • Tech-enabled Operators

    Tech-enabled Operators

    API-first architecture for plugging into CRMs, BI tools, and custom workflows.

Take the Next Step

Ready to Modernize Your Hotel Operations?

No lock-in. Built to adapt to your operations.