Privacy Policy

1. Information We Collect

We may collect the following types of information:

• Personal Details: Name, phone number, email address, ID documents (e.g., Aadhar, Passport), and address.
• Booking Details: Hotel stays, room preferences, check-in/check-out times.
• Payment Information: Mode of payment and transaction status (Note: we do not store card or UPI details).
• Device & Usage Data: IP address, browser type, OS, usage analytics, and cookies.

2. How We Use Your Information

Your data is used to:

• Facilitate hotel bookings and guest services.
• Communicate booking confirmations, invoices, and support messages.
• Comply with local KYC and regulatory requirements.
• Improve our services and personalize your experience.
• Send promotional or service-related updates (only if you opt-in).

3. Data Sharing & Disclosure

We do not sell or rent your data. We may share data with:

• Partner hotels for managing your reservations.
• Third-party service providers (e.g., payment gateways, analytics tools).
• Authorities, if required by law or regulatory mandate.

4. Your Choices & Rights

• You can access or update your information anytime.
• You may request deletion of your account or data, subject to legal obligations.
• You can opt out of marketing messages via settings or unsubscribe links.

5. Data Security

We implement appropriate security measures to protect your information. However, no digital system is fully secure, and we cannot guarantee absolute security.

6. Children’s Privacy

Our services are not intended for individuals under the age of 18 without parental consent.

7. International Data Transfers

Your data may be processed outside of India where our cloud infrastructure is located, with adequate data protection in place.

8. Changes to This Policy

We may update this Privacy Policy from time to time. You’ll be notified of significant changes via email or app notification.

9. Contact Us

If you have any questions or requests regarding this policy, contact: