Security, uptime, and auditability
Your hospitality data stays protected, compliant, and observable.
Razorstay combines encryption, access controls, and operational guardrails so bookings, rates, and in-stay services remain trustworthy. We publish status and work with your IT and finance teams during rollout.
Security first
Role-based access, encryption in transit and at rest, scoped API keys, and audit trails for sensitive changes.
Data privacy
Least-privilege access, segregation of customer data, and data processing aligned with regional requirements.
Operational integrity
Approval workflows with rollback, immutable logs, and change history for bookings, rates, and in-stay services.
Reliability
Multi-AZ cloud, monitored queues, health checks, and on-call rotations with transparent status updates.
Controls & readiness
We harden console access, protect guest data, and keep recovery plans tested with your IT partners.
Compliance & transparency
We partner with finance, IT, and property leadership to share architecture, data flows, and change management practices.
Status & incident response
We maintain runbooks for incident response, publish status, and share RCAs for material events. Customers get point-of-contact escalation paths.
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