Security, uptime, and auditability

Your hospitality data stays protected, compliant, and observable.

Razorstay combines encryption, access controls, and operational guardrails so bookings, rates, and in-stay services remain trustworthy. We publish status and work with your IT and finance teams during rollout.

Multi-AZ cloud with monitored services
Real-time health checks and alerts
Backups, tested restores, and rollback paths

Security first

Role-based access, encryption in transit and at rest, scoped API keys, and audit trails for sensitive changes.

Data privacy

Least-privilege access, segregation of customer data, and data processing aligned with regional requirements.

Operational integrity

Approval workflows with rollback, immutable logs, and change history for bookings, rates, and in-stay services.

Reliability

Multi-AZ cloud, monitored queues, health checks, and on-call rotations with transparent status updates.

Controls & readiness

We harden console access, protect guest data, and keep recovery plans tested with your IT partners.

SSO / OAuth2MFA for console usersIP allowlists (on request)PII minimization & maskingBackups & tested restores24/7 monitoring & alerts

Security contact

Report concerns or request a review: security@razorstay.com

Compliance & transparency

We partner with finance, IT, and property leadership to share architecture, data flows, and change management practices.

Data residencyPrimary in India; regional options on request
EncryptionTLS 1.2+ in transit, AES-256 at rest
LoggingCentralized audit for approvals, access, and configuration
RetentionConfigurable retention with secure deletion

Status & incident response

We maintain runbooks for incident response, publish status, and share RCAs for material events. Customers get point-of-contact escalation paths.

Request a security review